What This Policy Covers
This policy explains what we collect, why we use it, how long we keep it, and when we share it with service partners that help us run sign-in, records, and fraud checks. If you join from Malaysia, the same policy applies to your account activity, but
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access and use always depend on local law and are available where local law permits. We may keep basic records for audit, dispute handling, and anti-fraud checks, then remove or mask them when they are no longer needed. If you contact us from Johor Bahru, the
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same process applies. For wallet activity such as Touch 'n Go, GrabPay, Boost dan FPX, we only keep the records required to reconcile the transaction and answer your request.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.